AI Next Queries: Show Shoppers What to Search for Next, Automatically
TL;DR: AI Next Queries is a feature in Motive Commerce Search that looks at the searches your shoppers most commonly perform after a given query, then offers them as one-tap suggestions once a search is complete. It guides shoppers towards what to look for next — extending the product discovery experience and driving more conversions, with no setup required.
A shopper searches "burgers". They find what they came for. And then — unless something prompts them — they stop.
But that shopper probably needed buns. Maybe mustard. Maybe a grill brush they hadn't thought about yet. The intent was there. Nothing put the next idea in front of them.
That gap is what AI Next Queries closes.
What AI Next Queries actually do
Here's the part worth being precise about: AI Next Queries don't recommend products. They suggest searches.
When a shopper finishes a search, Motive looks at what shoppers most commonly searched for next after that same query — drawn entirely from your store's own traffic. It surfaces those as a short set of suggestions inside your predictive search layer, under the label You might also like.
Tap one, and it launches a brand new search instantly. No typing. The shopper who searched "iron" sees iron board covering or iron boards and moves straight into the next search with a single tap — and that new search can surface its own next queries in turn, as long as your store has the traffic to support it.
It's a typeless, guided path from one search to the next. Built from how your shoppers genuinely behave, not from guesswork.
Your traffic. Your suggestions.
This isn't a generic engine pulling from shared data or broad internet behaviour. Every suggestion comes from your store's own search traffic — your real shoppers, your actual catalogue.
So the shopper searching "iron" doesn't get suggestions an algorithm assumes iron-buyers want in general. They get the searches your customers actually performed next — specific to the range you carry and the way your shoppers think.
The result is discovery that fits your shop, not a template dropped on top of it.
And because it's built from your data, it stays yours. No shopper data leaves the building. None of it trains a third-party AI model. None of it goes anywhere. AI Next Queries runs on a private cloud powered by Empathy AI, hosted on Motive's own servers — independent from Big Tech, from the ground up.
One search, more of your catalogue
The opportunity most shops miss isn't getting shoppers to search. It's what happens after.
A shopper who searches once and leaves has seen a fraction of what you sell. AI Next Queries keeps them moving — following their intent as it develops, surfacing products they wouldn't have known to look for. Each tap opens a new search. Each new search is another chance for your catalogue to convert.
It matters most on mobile, where typing a fresh query is real friction. A tap removes it.
No setup. No configuration. Already running.
There's nothing to switch on. No rules to write, no Playboard configuration, no activation.
AI Next Queries generates and displays automatically for every search with enough traffic volume. It works the moment it has enough signal from your shoppers — and sharpens as that signal grows.
You've already done the hard part: getting shoppers to search. This makes sure that search goes further.
How AI Next Queries fits with your other search features
AI Next Queries works alongside the rest of Motive's AI-Assisted Search — but it plays a different role from features like AI Related Tags or filters.
Those help shoppers narrow down the results they already have. AI Next Queries does the opposite: it opens a completely new search. A new intent. A new direction through your catalogue. Shoppers aren't stuck refining one query — they can follow a fresh thread the moment it appears, then narrow that down with tags and filters from there.
Refining and extending, working together. One keeps shoppers from getting lost in the results they have. The other keeps them discovering the ones they don't.
Frequently asked questions
What do AI Next Queries actually suggest — products or searches? Searches. AI Next Queries surface follow-up search terms, not product recommendations. Tapping one launches a new search instantly, with no typing required.
Where do the suggestions come from? From your store's own search traffic — specifically, the queries your shoppers most commonly perform after a given initial search. No external or shared datasets are used.
Does AI Next Queries require any setup? No. It generates and displays automatically for every search with enough traffic volume. There's no configuration needed in the Playboard or anywhere else.
Is my shopper data shared with third parties? No. AI Next Queries runs on a private cloud powered by Empathy AI, hosted on Motive's own servers. Shopper data is never shared externally and never used to train third-party AI models.
How is this different from AI Related Tags? AI Related Tags help shoppers refine their current results. AI Next Queries launches an entirely new search based on what shoppers tend to look for next. They serve different moments and work best together.
Which Motive plans include AI Next Queries? It's included in Motive Commerce Search. Every Motive feature is available from day one — no tiered gates, no add-ons.
AI Next Queries is available now as part of Motive Commerce Search.